Read our reviews and see what customers have to say about us. Then pick up the phone and call us so we can help solve your pest problem!
Bulwark provides pest control in Kannapolis and the surrounding areas. We take pride in providing exceptional customer service, and take to heart the feedback we hear from each and every one of our customers. Below you’ll find our reviews, testimonials, and feedback from the home owners and businesses in Kannapolis we’ve serviced. If you need a Kannapolis exterminator, contact us today!
Seth did a great job! He was right on time, fast, and had a friendly attitude. He took the time to explain the areas where pests were getting into our home.
Called same day to discuss pricing and services. Provider was out the same week to start service. Even gave me the special deal price for first time even though the special had expired. Technician was new but still knowledgeable. Like that I can call in between services if anything needs additional spraying with no charge.
What a great first impression! Jordan came to our home, she was on time, clean, professional and personable. She did a thorough job and fully explained what she did and what we can expect from future visits. So glad I found Bulwark Exterminating! Such a HUGE improvement over the pest company I had been dealing with!
Be careful when you give them a check, the driver keeps in lock box inside his truck until he comes into office. This could be more than a week and I think this is NOT GOOD. Does this company understand IDENTITY theft? Otherwise, the service seems to be good and the price is reasonable. They have several pricing packages to choose from.
Today was my initial service. Ryan was on time very polite and talked about what services he was performing. Having a little one follow him around as an assistant was great for my son as well. Thanks Ryan for the great customer service. I'm sure the quality of work perform will be outstanding as well. Time will tell.
I left a message to schedule an appointment and received a call back within 30 mins and was scheduled the same week. The technician, Caitlynn, arrived timely and explained everything that she was planning to do. She was very thorough and quick. Her friendly personality and expertise was an excellent reflection on the company. They offer a 60 day no hassle guarantee.
Justin P. came over today to rid our ant issue around our pool. He asked good questions and took the time to find out exactly where the ants were coming from.Bulwark in general, for the year we have had them, have been great. They will come to service your house in between your scheduled maintenance for free. Nice job all.
Quincy was my tech and everything was done in a timely manner. My hour for him to come was 1-3 and he was here right at 1 which is great because I'm not the biggest fan of waiting around all day!
I was having a pest problem and spoke with manager Chris who was very informative, expressed concern and was eager to help. He sent out our technician Cory A. who was prompt, helpful and thorough. He took his time answering my questions and addressed my areas of concern. I appreciate knowing that if ever the need arises for extra service that Bulwark is willing to take care of the issue immediately and without extra charge. Thank you Bulwark!
Cory Abbas always does a great job when he comes to our home. He is super thorough and always makes sure that we are happy with his extermination services.
Casey is friendly, professional and competent. He communicates well and made us feel that he knows what he's doing and would do the job right. We have no complaints and would highly recommend both he and Bulwark.
Amazing service. Not a bug in site after never having previously treated my home! Love them!
John and Nick were great! They showed up at the beginning of the two hour window for my appointment, so I didn't have to sit around and wait. And I appreciate that they explained what they were doing when they were treating the inside and outside of my house. Awesome customer service.
Too often, good efforts go unrecognized. I want to personally thank Ron Wusyk for the great job he did at my house yesterday. Bravo Ron much appreciated and keep up the good work.
LANCE is awesome!! We are new home owners and called Bulwark Exterminating since we are already Bulwark Security customers and really loved our experience so thought to keep it in the Bulwark family! Lance took on our last minute scheduling and covered for another tech that had called out sick. Even though it was dusk (and the appointment lasted until dark) he still made it and was courteous, friendly, and took time to look at the problem areas in the backyard. Lance was fantastic and we really appreciate him.However, I cannot give a perfect 5-star rating because of some issues we encountered with the pricing/scope of work for the service call. The rep that set up the appointment (can't remember his name but it was unusual like Drogen or something) was a bit short on the phone but advised the pricing would be for a one time call, not an ongoing contract. He also did not explain some other details of what the service plan would entail, so when Lance showed up with a contract for us to sign I was a little caught off guard. Nonetheless, we did not want that to tarnish our experience with Lance and we hope we can figure something out with Bulwark Exterminating for the future of our contract.
Bulwark Tech Larry Maddox is the BESTLarry Maddox was very thorough, friendly and courteous. He took the time to explain how everything worked and I defiantly felt he was treating my home as if it was his.
Great customer service on the phone. Techs are nice and quick. Wish he would have let me know he was leaving though and would have asked if I had any other questions, which I did.
I would like to commend Anthony Duran for the excellent job he did here today. He not only identified the type of roaches we are dealing with, but also alerted us to the fact that our backyard is full of recluse spider webs and spiders. He spent the time to deal with the immediate problem, but rescheduled for further work that is needed. I am so impressed with his work and the attention he is giving to the problem.
i absolutely love Jason. Every time he comes, he always asks if we have any issues, and is very knowledgeable. They always leave a receipt of service with explanations as well.5
I love this company. Amazing service every time. Today I had JOSHUA ROPER come by this morning. He was awesome. Super nice and did the job good. I had asked him to spray along the walls next to my house, I had moved the table and he said no problem of course. Very polite gentlemen.
Cory A. showed up today for an initial service. He was on time and was very informative. I was credited with the discount offered on yelp and have no reservations yet about recommending them to friends. I look forward to a quality year of service.
Very please. They were thorough and answered all my questions. Technician was very knowledgeable and a great help to eliminate wasps nests I had around my home. They also have no problem in follow ups to ensure multiple treatments to get rid of bugs.
Brad is very professional and punctual. He provides excellent customer service. Highly recommend!
Our technician, Chuck, took the time to ask us about any pest concerns we had and took the time to answer all our questions. Thank you for your thoroughness and quality work Chuck!
The young man who serviced our home was very professional and knowledgeable. Bulwark is attentive to our needs.
Another great visit from Cory today. He was very patient and afforded my concerns, and took his time going through the rooms in my house and treating areas that I wanted done. Cory is always courteous, even taking off his shoes before entering the house - plus! Thanks Bulwark - look forward to the next one!
Excellent service and great pricing. This was our 1st time using Bulwark and they were great. Making the appointment was fast and easy and the technician, Seth, was on time and very professional.He thoroughly explained the chemical they use and took the time to find out what our main problems are and came up with a plan that should have us bug free in no time.Seth was extremely helpful and very knowledgeable, during each step he took the time to explain what he was doing and what the effects of the insecticides would be.
Joel is always on time and does a great job for us. He listens to our request and answers our questions.
Very prompt reply to enquiry. Knowlegable. Fairly priced. Showed up to perform work when agreed upon.
They were quick to get to our house and quick to get the job done. Very friendly and knowledgeable.
It's simple – 100% satisfaction, or your money back. • We will exceed your expectations of a service company • "When you call us, we'll be there." • Unlimited Free Reservices • "We just gotta know it's right." • Flexible Scheduling • The Anti "No-Show" Policy Note: Guarantees are included on all service agreements. Please see service agreement for details. Your home is your largest investment.Our Service Area
Charlotte Area
Albemarle
Belmont
Bessemer City
Charlotte
Cherryville
China Grove
Concord
Cornelius
Conover
Dallas
Gastonia
Granite Falls
Harrisburg
Hickory
Hickory
Huntersville
Indian Trail
Kannapolis
Kings Mountain
Lincolnton
Lowell
Matthews
Midland
Mint Hill
Monroe
Mooresville
Mt Holly
Newton
Pineville
Salisbury
Satonia
Shelby
Spencer
St Stephens
Stanley
Statesville
Unionville
Waxhaw
Wddington
Wesley Chapel
Wingate
And surrounding areas
Prompt Service*Our Guarantee
Our guarantee guidelines:
Today if we can, but no later than 48 hours. Its our 48 hour call back policy. (Excludes Sunday's and Holidays.)
If the pests come back, we do too. No charge. Communication is key. We love to hear from customers who need a little extra help. It means they understand that we are there for them.
When you have a problem, we'll call you back a few days after the treatment to confirm that things are taken care of.
Monday through Saturday, 7 a.m. through 8 p.m. Tell us when you want us there. Nobody wants to take vacation time to meet "the bug guy."
Nothing is more annoying than being stood up by a Service Company. If we fail to show up in the scheduled time frame without calling prior to reschedule, then the next regular service is free. With this kind of policy, we obviously must make our appointments to remain in business.
Let Bulwark protect it against pests!
Prompt Service*